Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing e-mail from us. The type of information we collect about you includes:

  • your name
  • your address
  • e-mail address
  • phone number
  • credit/ debit card details
  • order history and profile

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us at mail@henleywines.co.uk. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies Statement

Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either 'analytical' cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.

Read more about individual cookies we may use and how to recognise them below.

CookieNamePurpose
System cookies ASPSESSIONID******
LastViewedCategory
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These cookies are set by our website's back-end system, upon arrival at our website; they are used to maintain your session while on the website and are deleted when a user closes their browser.
Site cookie acceptancecookiesDirectiveThis cookie is requied to determine if a user has accepted the use of other non-essential cookies on our website.
Google Analytics_utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

If you have any questions / comments about privacy, you should e-mail us at mail@henleywines.co.uk. If you contact us for details of existing information that we hold about you it is important that you quote your original e-mail address, as used at the time you first contacted us. We may be unable to trace your details without this.